Privacy Policy

Background

Elite Club understands that your privacy is important and that you care about how your personal data is used and shared. We respect the privacy of everyone who visits our website and uses our online services.

We are committed to respecting, securing, and protecting your privacy and private data. We are also committed to being transparent about what we collect from you and how we use it.

This privacy notice provides you with information about what personal data we collect, how we use your data, how we ensure your privacy is maintained, and your legal rights relating to your personal data.

Who We are

We are Elite Club. Our registered office address:

Waterside Court
Falmouth Road
Penryn
Cornwall
TR10 8AW

Contact us via:
Email – admin@youreliteclub.co.uk
Phone – 01326330876

Your Rights

Under the General Data Protection Regulation (GDPR) and The Data Protection Act 2018 (DPA) you have a number of rights with regard to your personal data; which this policy and our use of your data has been designed to uphold:

Right to be informed – you have the right to be informed about our collection and use of your personal data.

Right of access – you have the right to request a copy of the information that we hold about you. You can do this by contacting us using the above details.

Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

Right to restriction of processing – where certain conditions apply, you have a right to restrict our processing.

Right of portability – you have the right to have the data we hold about you transferred to another organisation.

Right to object – you have the right to object to certain types of processing (such as direct marketing).

If you have cause for complaint about our use of your data, or you would like to exercise any of your rights, then please contact us using the details provided in Section 1 and we will do our best to solve the problem for you.

If we are unable to help, or you aren’t satisfied with our response, you also have the right to lodge a complaint with the UK’s supervisory authority – The Information Commissioner’s Office (ICO). The ICO can be contacted:

By post – The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, SK9 5AF
By telephone – 0303 123 1113
Via its website – www.ico.org.uk

What Data do we collect from you?

We collect some data automatically from you when you user our website. That information is:

Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geo-location information about where you might be, operating system and version.

Your URL clickstreams (the path you take through our site), products/services viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.

Contact Details – Your name, address, phone number, email address.

Financial Information – Your bank and payment details when you become a member or a team member.

How we use your data

Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process
your data:

Keeping Our Website Running: providing and managing your access to our website and services, personalising and tailoring your experience on our website and services. Our legal basis for this is legitimate interest (see below).

Improving Our Website: Testing features, interacting with feedback platforms and questionnaires, managing landing pages, heat mapping our site, traffic optimization and data analysis and research, including profiling and the use of machine learning and other techniques over your data and in some cases using third parties to do this. Our legal basis for this is legitimate interest (see below).

Marketing Purposes: We may send you emails and messages about new features, meetings and networking opportunities. You will always be able to unsubscribe from these. Our legal basis for doing that is either consent or legitimate interest (see below).

Promoting Our Meetings: We may use photographs and your attendance at our meetings to promote them to potential customers. Our legal basis for this is legitimate interest, and you do have the right to object. Answering Your Queries & Customer Support: We will use your email and contact details to answer your contact requests and queries. Our legal basis for doing so is contractual obligation.

Legal Basis

We have identified a legal basis for each of the purposes for which we use your data. This is what they mean:

Legitimate Interest

Processing your data is necessary for our legitimate interests or the legitimate
interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:

• Gaining insights from your behaviour on our website.
• Delivering, developing and improving our service.
• Enabling us to enhance, customise or modify our services and communication
• Enhancing data security.
• Promoting our meetings, network and business opportunities to members and potential new members.
• Responding to customer enquiries, contact requests and promoting our services.

In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests. You can always object to our processing of your data based on legitimate interest. If you do so and we have no other legal basis for processing your data we will stop. If we do have another legal basis we will continue to do so, subject to your legal rights.

Consent

You have given clear consent for us to process your personal data for a specific purpose. You can always withdraw your consent. You can do this by clicking on unsubscribe in any marketing email we send, or by getting in touch via the contact details listed above. If you withdraw your consent and we have no other legal basis for processing your data we will stop. If we do have another legal basis we will continue to do so, subject to your legal rights.

Storing and Sharing your Data

Data security is very important to us and we take appropriate security measures to safeguard and secure your data which is collected via our website and services. We endeavour to keep all of your personal information in the European Economic Area (EEA). The EEA includes all EU Member States plus Norway, Iceland and Liechtenstein.

In limited, and necessary, circumstances your information may be transferred outside of the EEA; this will only happen where it can’t be avoided. Where this does happen, we will put special protections in place. We will only move data to countries or organisations:

Where the EU Commission has deemed their data protection measures to be
adequate;

Or under a contract which enforces the EU Commission approved “standard data protection clauses” which can be viewed at http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.html.

We will never sell your personal data.

We will make your contact data available to other Elite Club members via our
website. You can control what data is available publicly in order to promote your business.

We will sometimes transfer or disclose your personal to third parties to allow us to provide our services to you (for example providing details to venues to book meetings). We only do this where we really have to.

We may sometimes contract with trusted service providers to provide goods and services on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, marketing and IT systems. This will sometimes necessitate the transfer of your personal data to those trusted service providers.

Where we transfer your data to our trusted service providers we will have confirmed that they will apply data protection and security measures to the same standard we would. We will always impose contractual terms on all of our providers to ensure your data remains secure.

In certain limited circumstances we may be legally required to share your personal data – for example where we are involved in legal proceedings, or where we are complying with a court order, regulatory requirement, or government department with appropriate legal authority to compel us to do so.

How long we keep your data

We do not keep your personal data for any longer than it is necessary in the light of the reason(s) for which it was first collected and for our obligation under other laws.

We may need to keep your information to establish, bring or defend legal claims. We’ll therefore always keep your personal data for 7 years after the date from which it is no longer necessary for us to hold it.

At the end of that period your data will be either deleted completely or anonymised. Exceptions to the above will be:

Where you have exercised your right to have the information removed where it
applies.

Where the law requires us to keep your data for longer or delete it sooner.

Where a legal claim is in progress – we’ll keep your data until that claim is
concluded.

Changes to our Privacy policy

We may change this privacy policy from time to time (for example, if the law
changes). Any changes will be immediately posted on our site. We recommend you check the cookie policy regularly to remain up to date.

This privacy notice was last updated in July 2025.

Cookies Policy

Like many other websites, ours uses cookies. Cookies are small pieces of information sent by an organisation to your computer or device and stored on your computer or device to allow a website to recognise you when you visit. They help us collect statistical data about your browsing actions and patterns but should not contain personal data (other than the cookie itself, which is defined as personal data under GDPR).

All cookies used by and on our website are used in accordance with the current cookie law. Here are details of the cookies in current use on this site:

1. ASP.NET session cookie: this holds information about the state of certain ASP.NET controls.

2. Google Analytics cookie: this shows web traffic analysis. These cookies have multiple expiration dates; please refer to this article (published by Google) for more information.

3. Google AdWords and Google Remarketing: We use the online advertising program Google AdWords and the Google Remarketing technology, both operated by the company Google Inc. (“Google”). For measuring conversion with Google AdWords, a conversion tracking cookie is placed when a user clicks on an advertisement delivered by Google (“Ads”). Conversion tracking cookies expire after 30 days and are not used for personal identification. Google uses a different cookie for each Google AdWords customer and there is no consolidation of the cookie data with other data. If you click on one of our Ads and proceed to a page equipped with a conversion tag and the cookie has not yet expired, the conversion is documented. With the help of the conversion tracking cookie we see the total number of conversions and are able to review the performance of our Ads. You can find more information about Google AdWords here.

4. DoubleClick: We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future.

5. Facebook pixel: this is a ‘web beacon’, in this case a pixel used on the Elite Club website, which functions in a similar way to a cookie. It is used to build up a ‘Custom Audience’ based on people who visit our website, so we can target more relevant and effective Facebook.

6. LinkedIn Insight tag: a lightweight JavaScript snippet that drops a cookie on the web browser of a visitor whenever they visit our website. This will allow us to monitor our ads and conversions on our website. Find out more.

7. Hot Jar cookie: this allows us to collect information about how users are navigating through and interacting with the content that’s on our website. This information will help us improve users’ web experience when navigating our website. Find out more.

Before cookies are placed on your computer or device you will be shown a pop-up requesting your consent to set such cookies as detailed below. By giving us your consent, you are allowing us to provide the best possible experience of our website. You may refuse consent to cookies; however, certain parts of our website may then not function correctly. You can alter your browser settings to refuse all cookies.

There are four types of cookies:

• Strictly Necessary Cookies: These are essential to make a website work and provide features you’ve asked for. Generally, these are used to provide shopping baskets and similar. Without these cookies the website may not work as intended.
• Performance Cookies: These collect anonymous information about users for the purposes of tracking the performance of a website. Common uses include well-known analytics tools such as Google Analytics.
• Targeting/Advertising Cookies: These are similar to performance cookies. However, they are used to track users’ behaviour and that information is then used on a “per user” basis to advertise products/services on the basis of the behavioural information collected.
• Functionality Cookies: These are used to remember automatically the choices that users have made in order to improve their experience on the website; for example, selecting desired layout or language.

Changes to our cookie policiy

We may change this cookie policy from time to time (for example, if the law changes). Any changes will be immediately posted on our site. We recommend you check the cookie policy regularly to remain up to date.

This cookie notice was last updated in July 2025.

Terms Of Use

If you are leaving your organisation and need to change the name of the person taking your networking ticket, you must notify the owner where Elite Club membership has been established.

All transactions between you and Elite Club are business to business transactions. No refund is possible once payment has been processed.

All members that join as a cash membership will not be authorised to move to a separate form of payment currency.

You’ve joined a global network

You are now part of an ever-growing network and not just a single group. This means that you will always have an array of groups to attend. You can attend as many or as few of our meetings as you choose. There is no mandatory attendance requirement but your success will be relevant to the number of meetings you attend. Remember that Elite Club is YOUR network so if you wish to see new events or classes speak to the owner or owners of your area.

Membership Payment

All payments must be taken via the website CRM. If you have difficulties making payments, please contact the owner of your area. Each area of Elite Club has sponsorship opportunities as well as National sponsorship opportunities. Please see the owner of your area for sponsorship opportunities and you will be directed about products and how to pay via the CRM system.

Continuous membership programme and cancellation

Your membership will renew from month to month but you are in no contract so you may stop your membership at any time.

If Continuous Membership renewal payment fails as a result of a debit/credit card no longer being active or a change of card expiry date, Elite Club will contact you to request updated card details.

Elite club website

As a member, you undertake that:

All registration details that you provide are true and correct and you will keep the information updated.

You will use a real name and be able to provide proof of identity if we ask. You must use your real first and last names on your Elite Club profile.

Your use of the Website does not violate these terms and conditions nor breach any applicable laws.

You own all intellectual property rights to any content uploaded to the Website or you have a licence from the owner of the intellectual property rights to post upload and display such content.

You will not post any material which is false, defamatory, inaccurate, abusive, vulgar, harassing, obscene, threatening, invasive of a person’s privacy, pornographic, or otherwise in violation of any UK laws relating to online conduct.

You will not post any material which is false, defamatory, inaccurate, abusive, vulgar, harassing, obscene, threatening, invasive of a person’s privacy, pornographic, or otherwise in violation of any UK laws relating to online conduct.

You grant us a non-exclusive royalty-free sub-licensable perpetual worldwide licence to use modify, publish and display and distribute such content on and through the website and in any other form or medium.

You will not upload, post or otherwise display any content on the Website which contains software viruses, or any that contains chain letters, bulk mail, junk mail, spam or similar.

Elite club on social media

Any and all Elite Club will be held responsible to follow all rules and responsibilities of social media channels (such as Facebook, Instagram, LinkedIn, X, TikTok etc.) and Elite Club. will not be held responsible for individual acts on any social media Channel. You are using social media channels under your own personal profile and
will held responsible to the restrictions of that social media channel.
In cases of persistent abuse of the group’s ethics, members will be blocked.

Access restriction, suspension, termination and alteration

At any time without notice and for any reason Elite Club reserve the right to deny you access to the Website or to any aspect of the Networking Service.

You agree that we may delete, edit, lock move or remove any content without notice and for any reason and/or to record the IP address from which any content is posted, uploaded or displayed without notice and for any reason, (including, without limitation) content which is in breach of these terms.

You agree that we may delete, edit, lock move or remove any content without notice and for any reason and/or to record the IP address from which any content is posted, uploaded or displayed without notice and for any reason, (including, without limitation) content which is in breach of these terms.

You shall not be entitled to a refund of any amount corresponding to the unexpired portion of your membership if your access to the Website and/or the networking service is restricted, suspended or terminated.

Indemnity and exclusion of liability

Use of the Website and the Networking Service is at your own risk. Both are provided on an “as is” basis. You are solely responsible for how you interact with other users of the Website and the Networking Service.
Elite Club disclaims all liability whatsoever whether arising in contract, tort (including negligence) as a result of or in connection with the Website and/or the Networking Service for any economic loss, loss of goodwill or reputation, or special or indirect or consequential loss or otherwise and all implied warranties terms and conditions relating to the Website and the Networking Service are hereby excluded.

Elite Club accepts no responsibility for any loss or damage sustained by you as a
result, directly or indirectly arising out of:

• The conduct of any user of the Website.
• Any technical or other failures of the Website.
• Your attendance at events and meetings with other users of the Website and the Networking Service. Elite Club does not provide any warranty as to the fitness or otherwise of the venue nor the owner and/or operator of the venue at which Elite Club meetings take place.
• Any dealings that you have with any users of the Website and/or the Networking Service.
• Any subsequent arrangements, contracts, agreements or business relationships that you enter into with any person (whether a Member or otherwise) as a result of or facilitated by your use of the Website or the Networking Service. If Elite Club is found to be liable to you directly or indirectly in relation to the Website or the Networking Service that liability shall be limited membership costing for one year. Nothing in these terms shall limit liability for death or personal injury caused by negligence. You agree to indemnify us in full and on demand against any loss, damage, costs or expenses which we suffer or incur directly or indirectly as a result of your use of the Website and the Networking Service.

Use of your data

For full details on how we handle your data and put in place appropriate safeguards to your privacy, please see our privacy notice.

Updating our terms and conditions

We may update these terms and conditions from time to time at our discretion. Amended terms shall become effective as soon as they are placed on the Website and your continued use of the Website and the Networking Service constitutes acceptance by you of the updated terms.